1. Who We Are

Clean Bin Trailers is a trade name for equipment sold and distributed by Borderless LLC d/b/a The Bin Trailer, based in Kissimmee, FL. For any privacy-related inquiries, contact us at info@thebintrailer.com.

2. Information We Collect

Information You Provide

• Name
• Email address
• Phone number
• Business information (if applicable)
• Messages submitted via contact forms, email, text message, or WhatsApp

Information Collected Automatically

• IP address
• Browser type and version
• Device type (mobile, desktop)
• Pages visited and time on site
• Cookies (see Section 6)

Information From Third Parties

If you apply for financing through Geneva Capital via our website, that data is submitted directly to Geneva Capital and is subject to their own privacy policy.

3. How We Use Your Information

• Respond to inquiries and provide customer support
• Process quote requests and sales information
• Send product and service updates, only if you have opted in
• Improve our website and user experience
• Maintain security and prevent fraud
• Comply with applicable legal obligations

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Website hosting and technical support providers
• Email marketing service providers
• Third-party analytics tools such as Google Analytics
• Geneva Capital, when you click "Apply for Financing" and submit data directly to them
• Authorities or advisors, where required by law or to protect our legal rights

5. Text Messaging (SMS)

If you choose to opt in to text messages through one of our forms, we may text you about your inquiry, your order, and, only if you separately agree, product updates and offers. Consent to text messages is optional and is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Opt-in data and consent for text messaging will not be shared with third parties or affiliates for their own marketing purposes. See our SMS Terms for details, or opt in at thebintrailer.com/text-updates.

6. Cookies and Tracking

We use cookies to remember your preferences, analyze website traffic, and maintain security sessions. You can adjust your browser settings to refuse cookies. Some site features may not function properly without them.

7. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or as required by law. Contact form submissions and inquiry data are generally retained for up to five years for business and legal purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Request a copy of the personal data we hold about you
• Request corrections to your personal data
• Request deletion of your personal data
• Withdraw consent to receive marketing messages, including texts and emails

To exercise your rights, email info@thebintrailer.com. If you are a US resident, include your state of residence, as additional state-level rights may apply.

9. California Residents

If you live in California, you may have the right to know what personal information we collect and how it is used, to request access to or deletion of it, to request correction of inaccurate information, and not to be discriminated against for exercising these rights. We do not sell personal information.

To make a request, email info@thebintrailer.com with "California Privacy Request" in the subject line. We may need to verify your identity before we respond.

10. Security

We take reasonable technical and organizational measures to protect your personal information. No method of internet transmission or storage is 100% secure. We cannot guarantee absolute security, but we work to minimize risk.

11. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from minors. If we become aware that a child has submitted information, we will delete it promptly.

12. Third-Party Links

Our website contains links to external websites including our financing partner's application page. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting any information.

13. Changes to This Policy

We may update this Privacy Policy periodically. The current version is always available at cleanbintrailers.com/privacy-policy/. We encourage you to review it regularly.